Privacy Policy for Samotya Software Private Limited
We ensure you of our commitment to protecting the integrity and confidentiality of your personal information.
Samotya Software Private Limited respects your privacy rights and recognises the importance of protecting any information collected about you while use of our site http://samotyasoftware.com and our services and including while doing business with us. This Privacy Policy defines how Samotya Software Private Limited collects and uses and shares personal and non-personal information.
Consent
By accessing our website and using our application, you hereby consent to our Privacy Policy and agree to its terms. If you do not agree with anything in the Policy, you must not use our application or access our website.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at info@samotyasoftware.com
1. Information We Collect
We collect the following types of information:
Site usage information: Information that your computer and your browser send automatically while you are browsing our website.
Customer & Site Feedback
Newsletter Registration: We collect email addresses when you subscribe to our newsletters & updates.
Purchase Track of customers
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
For businesses owning Samotya Software products, we may collect business information (company name, size, business type etc.) and any information related to use of Samotya Software product
Non-Personal Information Automatically Collected Through the Services: We collect device-specific information such as your device’s brand model, operating system version, resolution, device’s advertising ID, screen size, internet connection, Random Access Memory, installed and running applications.
Information Collected by Third Party Websites or Social Media Services: Our application or website may include links to third-party websites and social media services where you may be able to post comments, reviews, etc. Your use of these third-party websites and social media services may result in the collection of information about you by these websites and services. However, we do not have access to the information that they collect and hence, we cannot be held responsible for the policies they practice. Therefore, we encourage you to read their privacy policies before interacting with them to understand what information they may collect, and how they use and share it.
Data you provide in the use of our applications in order for us to facilitate a specific feature (e.g. cloud syncing)
2. How We Use your Information
We use the information we collect in various ways, including to:
Develop, operate, improve, deliver, maintain, and protect our products and services.
Enhance the safety and security of our products and services.
Send you communications, including by email.
Monitor and analyse trends and usage.
Personalise our services.
Contextualise your experience.
For Legal Purposes: We may use the collected information to work with and respond to law enforcement and regulators and for the legitimate interests of us.
Verify your identity and prevent fraud or other unauthorised or illegal activity.
Use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
By installing Samotya software product, you agree to the Terms and Conditions in the EULA (End User License Agreement) which appears during program installations.
3. Sharing Your Personal Information
We may share the collected information in the following circumstances:
Employees, Affiliates and Third-Party Service Providers: We may share the collected information to our employees, affiliates, and third-party service providers who provide certain services, such as operating and supporting the Services, performing marketing or consulting services or other related services. Although, these third-party companies will only have access to limited information required to provide these services.
In Response to Subpoenas or Court Orders: We reserve the right to disclose any information without your consent if required to do so by law, or in response to a subpoena or court order or similar request from a law enforcement authority. We may disclose the collected information to the law authorities in the following cases:
To collaborate in any legal investigation
To protect the integrity of our product
To ensure the safety of our users
To conduct investigations of consumer complaints or any breaches of law
Business Transfers or Bankruptcy: If we are involved in a merger or business transfer in which we sell of all or a portion of our assets, or in case of a bankruptcy, any information owned or controlled by us will be transferred to the successor entity to the extent permitted by applicable law. However, any information that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.
Third-Party Marketing Partners: As per your consent, we may share the collected information with our third-party advertising partners to show you tailored content and advertisements.
4. Feedback
We encourage you to provide us with feedback in the form of emails sent to info@samotyasoftware.com or through the contact form in the contact link on our website. Once we receive the feedback/concern, our support staff would try to get back to you as soon as possible.
5. Newsletter Registration
As an existing customer, you would receive Samotya Software newsletters, alternatively, if you are not a customer and still wish to receive our newsletter, you would have to subscribe for the same on our website. We would then send you a confirmation email to confirm your identity. Your email address would always be kept confidential and we would only use it to send you newsletters, special offers, changes, promos or special announcements. You can unsubscribe at any time and details on how to do this are included in every newsletter email.
6. Purchases
If you purchase one of our products, the payment will be handled by a 3rd party payment gateway.
We offer paid products and services. In such cases, we use third-party services for payment processing or a Merchant of Record (online reseller). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors or resellers whose use of your personal information is governed by their Privacy Policy. These payment processors and resellers adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The companies we work with for the sale of our applications are:
Apple App Store - Their Privacy Policy can be viewed by visiting apple.com/legal/privacy/en-ww/ Paddle - Their Privacy Policy can be viewed by visiting paddle.com/privacy/
7. No Warranties
Although Samotya Software Private Limited attempts to provide accurate content on the website, it makes no warranty that such contents are accurate or suitable for any particular purpose or will meet your requirements or will be available on an uninterrupted, timely, secure or error-free basis.
8. Spam and Sale of Information
We despise spam. We will never do something that we hate ourselves. Thus, you can rest assured that we will not spam your mailboxes with unsolicited emails and we will never sell your information to other parties.
9. Usage of Screen Recording Data
Samotya Software Private Limited does not uploads or stores any recording data to its servers via its apps or otherwise. Any recording that you save are saved to your local disk upon your choice and you are free to use it the way you want. We do not collect and share any recording data in any manner. If you have any questions about security on our Website, you can email us at: info@samotyasoftware.com
10. Changes to This Privacy Policy
We reserve the right to modify this policy. This may be done without prior notice to all the existing customers, but would be put in writing here on our website before it is implemented. This may occur due to new types of software, changing industry standards, and/or due to regulations/restrictions by international regulatory authorities as they apply. Thus, please check this policy on our website regularly. If you do not agree to the changes, you should discontinue using our app and website. If you continue using the application and the website, you will be bound by the modified Policy.
11. Updating or Removal of Your Personal Data
To know what all data we may have about you, contact us by sending email to info@samotyasoftware.com. Besides, if you want to delete the information you can contact us at info@samotyasoftware.com. we will respond to you in a realistic timeframe and will delete your personal data. However, some information may be kept in backup copies for our record or as needed by the law. We may keep your information for as long as you use the services or your account is active, to deal with legal responsibilities and to resolve arguments and apply our agreements.
12. Children's Information
We do not collect any personal data knowingly about children under thirteen. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
13. Limitation of Liability
In no event will Samotya Software Private Limited be liable for any damages, including without limitation, incidental, special, consequential or punitive damages, whether under a contract, tort or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any website operated by any third party or any contents of this website or any other website, even if Samotya Software Private Limited is aware of the possibility of such damages.
14. Indemnification
You agree to indemnify, defend and hold Samotya Software Private Limited harmless from and against all expenses, claims, losses, damages and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by the user of the content and services provided on the site.
15. Disclaimer
The information contained on our website has been obtained from sources believed to be reliable. Samotya Software Private Limited disclaims all warranties as to the accuracy, completeness of the materials or the reliability of any advice, statement, opinion or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice or information shall be at your sole risk and shall not be held against Samotya Software Private Limited for any legal or personal purposes. Samotya Software Private Limited reserves the right, in its sole discretion, to correct any errors or omissions in any portion of the website. Samotya Software Private Limited may change or discontinue any aspect of its website at any time, including, its content, products, services or prices described in the website at any time without notice.
Contact Us at Our Registered Office: Samotya Software Private Limited c/o Rameshwar Parsad, Samotya Bhawan, V/P - Didwana Lalsot Dausa Rajasthan 303511 India CIN: U72900RJ2021PTC076145 Phone: +91 8209532344 Support Email: info@samotyasoftware.com